All Systems Operational

About This Site

Hey Team hg!

This page is built just for you—our incredible restaurant managers. It’s your real-time dashboard for checking in on the status of key systems that keep your restaurants running smoothly. From mobile and web ordering to kiosk functionality, third-party platforms, OLO, Toast, and more, you’ll find live updates and incident info right here.

We know how frustrating tech hiccups can be during a busy shift, so this page is here to give you quick answers and peace of mind. If something’s not working as expected, check here first—we’ll keep this page updated so you’re never left guessing.

Thanks for everything you do to make honeygrow awesome. We’ve got your back!

Mobile App Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Web Ordering (Olo Serve) Operational
90 days ago
99.96 % uptime
Today
Manager's Portal Operational
90 days ago
100.0 % uptime
Today
Olo Operational
Olo Olo Pay Operational
Olo Expo Operational
Olo Dashboard Operational
Olo Dispatch API Operational
Olo Ordering API Operational
Olo Rails Partners Operational
Toast Operational
Harri Operational
Punchh Operational
UKG Pro Operational
Ignite (Wisetail) Operational
JumpCloud Operational
JumpCloud General Access API Operational
JumpCloud G Suite Integration Operational
JumpCloud TOTP / MFA / JumpCloud Protect Operational
JumpCloud SSO Operational
JumpCloud Password Manager Operational
JumpCloud SCIM Operational
JumpCloud User Console Operational
SmartSense Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2026

No incidents reported today.

Sep 1, 2026
Resolved - The earlier issue affecting Sigma has been resolved. All systems are now operational and functioning normally.

If you continue to experience issues, please reach out to IT Support at https://itsupport.honeygrow.com/

Sep 1, 17:36 EDT
Monitoring - A fix has been implemented for the issue affecting Sigma Reporting. Services are returning to normal.

We are continuing to monitor performance to ensure stability.

CURRENT STATUS: Monitoring
NEXT UPDATE: Once full resolution is confirmed

Sep 1, 12:25 EDT
Identified - Our partners at Sigma have identified an issue which may cause site loading failures.

Their engineering team is working to implement a fix, and we are monitoring closely.

You can follow their status directly here: https://status.sigmacomputing.com/

CURRENT STATUS: Identified
NEXT UPDATE: As soon as more information is provided by Sigma

Sep 1, 11:42 EDT
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.